Shipping policy

Thank you for shopping with Outhouse Coffee! Below is everything you need to know about our shipping process:

1. Shipping Locations:

We currently only ship domestically within the United States. At this time, we do not offer international shipping.

2. Shipping Methods & Carriers:

We offer flat-rate shipping for all orders. Shipping costs are based on the weight of the items in your order.
We primarily ship using trusted carriers such as USPS, UPS, and FedEx.

3. Processing Time:

Orders are typically processed and shipped within 3–5 business days. Please note, processing times may take longer during busy seasons such as Thanksgiving and Christmas.

4. Shipping Costs:

Shipping costs are calculated based on the weight of your order.
We offer free shipping on select campaigns, which will be clearly stated on the website when available.

5. Order Tracking:

Once your order is shipped, you will receive tracking information via email, so you can easily track the status of your package.

6. Packaging:

We use a combination of eco-friendly packaging and standard cardboard to ensure your items are safely delivered. We’re committed to being environmentally conscious with our packaging choices.

7. Shipping Restrictions:

At this time, we have no specific shipping restrictions. We ship all of our products within the U.S.

8. Lost or Stolen Packages:

If your package is lost or stolen, please reach out to Outhouse Coffee immediately. A representative will investigate the situation and assist you further.

9. Address Issues:

We use address verification during checkout to minimize errors. However, customers should always double-check the shipping address before completing the order to ensure accuracy.

10. Shipping Delays:

In the event of a shipping delay caused by a carrier (e.g., USPS, UPS, or FedEx), the carrier is responsible for the delay. Unfortunately, we cannot control delays that are outside of our hands, such as those caused by shipping carriers.